General information
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Zürich Paragliding is a brand of touch and go Paragliding GmbH, based in Goldau.
The passenger expressly declares that he is physically and mentally healthy, does not weigh more than 100kg, has no heart or circulatory disorders, balance problems, neurological disorders or other illnesses, including chronic illnesses, and feels able to cope with the strain of the flight. In any case, the activity in these cases takes place at the passenger’s risk. It is the passenger’s responsibility to cancel the flight if:
– no theoretical briefing has taken place.
– he has not understood all or part of the briefing.
– he is under the influence of alcohol, drugs or medication that impairs his judgement and ability to act.
The passenger accepts the terms and conditions of Zurich Paragliding by sending the booking, paying the invoice amount, verbally placing an action order and / or signing / redeeming gift vouchers. The costs for photo & video service, transport to take-off and the like are not included in the flight fee, but can be booked additionally.
It is the passenger’s responsibility to wear suitable clothing (weatherproof, windproof, dirt-repellent), sturdy shoes (reaching above the ankles) and tear-resistant gloves. The tandem pilot undertakes to provide head protection (helmet) and flight equipment. For passengers under the age of 18, the signatures of both parents / legal representatives are required.
It is the passenger’s responsibility to follow the pilot’s instructions unconditionally and without delay. This is for their own safety. In particular, failure to follow the instructions and directions during take-off, flight and landing may result in injury to the passenger and the pilot. If the pilot’s instructions are not followed, the pilot may exclude the passenger from the flight. In the event of non-compliance, the claim for reimbursement will be rejected. The passenger is liable for personal injury resulting from failure to follow the pilot’s instructions. The passenger is liable for willful or grossly negligent damage to equipment, pilots or third parties caused by the passenger.
Prices and services
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The prices and services of the offers are based on the current offers of Zurich Paragliding on the website https://zurichparagliding.com. Prices are per person in Swiss francs. Prices are subject to change without notice.
Payment
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It is the passenger’s responsibility to pay by verbal confirmation or booking via the website. The flight fee and the options ordered are payable without deduction. When booking a passenger flight (by order or verbally), the fee is payable immediately afterwards. For bookings made at short notice, it is possible to pay the fee in cash on site.
The booking will be confirmed by Zurich Paragliding in writing, by telephone or by e-mail. If a gift voucher is booked, it will be sent to the customer immediately.
A transfer of chargeable services to another beneficiary is possible.
Agreed dates / weather
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Paragliding flights are dependent on the weather. On the evening before the day of the flight, passengers must call Zurich Paragliding between 6 p.m. and 8 p.m. on +41 77 470 22 74 to find out the exact meeting point. If the weather is not flyable, the flight will be postponed by Zurich Paragliding.
Zurich Paragliding expressly points out that even with fixed dates there is no entitlement to a flight if the weather conditions do not permit this. The flight area is determined by Zurich Paragliding or the tandem pilot depending on the weather conditions. The details of the flight are determined by the pilot. The duration of the passenger flight is dependent on the weather conditions.
Cancellation
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Cancellation or contract amendment by the customer
Flight bookings and reservations are binding and can only be cancelled up to 48 hours before the scheduled date. If the passenger does not appear or arrives late on the agreed date without notifying the pilot (or Zurich Paragliding) or if the passenger is under the influence of alcohol or drugs, there is no entitlement to a refund, compensation or reimbursement of any expenses.
If the passenger cancels the activity or leaves early, no refund will be given. All costs incurred (e.g. for mountain railways, booking fees) will be borne by the passenger.
Cancellation or contract amendment by Zurich Paragliding:
The pilot is always responsible for the realization of the flight. The pilot is entitled to cancel the flight, even at short notice, if he considers the passenger to be unsuitable due to his behavior, omissions or other actions which endanger or make it impossible to fulfil the contract.
If an event or parts thereof cannot be carried out due to force majeure, in particular due to unsafe weather and natural conditions and associated safety concerns on the part of Zurich Paragliding or its pilot(s), as well as due to official measures, strike, short-term operational disruptions (e.g. mountain railways) or other reasons, Zurich Paragliding is entitled to cancel or interrupt the event, even at short notice.
Payments made will be refunded after deduction of services and expenses already utilized (e.g. for mountain railways, booking fees). It should be noted that it is in everyone’s interest to ensure a risk-free procedure. Decisions of the pilot are final. We expressly reserve the right to make changes to the event, in particular changes to the venue at short notice. Zurich Paragliding will endeavor to find an equivalent replacement.
Liability & Insurance
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Paragliding is considered a non-risk sport in Switzerland, but an accident cannot be completely ruled out. Accident insurance is the responsibility of the participant. Each participant is responsible for taking out adequate health and accident insurance cover (including hang gliding accidents), e.g. in the event of an injury on the way to the meeting point or on the way to the launch site together with the organizer. With the accident insurance that is compulsory for Swiss employees, you are generally well covered.
Passengers act at their own risk.
In connection with the tandem flight service, Zurich Paragliding is only liable for damage caused by gross negligence and/or intent on its part. As far as legally permissible, the passengers release the tandem pilots from any liability that goes beyond existing insurances. If Zurich Paragliding transfers the execution to a partner company or a tandem pilot (freelancer), Zurich Paragliding is not liable for their actions and omissions. In particular, Zurich Paragliding shall not be liable for damages that are attributable to actions or omissions of the partner company or freelancer pilot that are not related to the contractually agreed service.
Zurich Paragliding is not liable for damage caused by the actions of third parties, other participants, force majeure, natural events, official orders, etc. or due to late return home. If a participant does not follow the instructions of the organizer or pilot etc., any liability on the part of Zurich Paragliding shall lapse.
Our pilots’ liability insurance covers CHF 5 million.
Conclusions
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Should individual provisions of the General Terms and Conditions be ineffective, the effectiveness in all other points shall remain unaffected. Swiss law is exclusively applicable. Passengers from the USA or Canada expressly waive jurisdiction in the USA or Canada for any disputes arising from the passenger flight and acknowledge that neither Zurich Paragliding nor the pilot agree to jurisdiction in the USA or Canada. The parties to this agreement agree to have as the exclusive Jurisdiction Goldau SZ.